Refund policy

All purchases that fall outside of the Return Policy are final and non-refundable. If you have questions, reach out to customer service via one of the methods shown on the Contact page or via our messaging icon at the bottom left corner of this page.

If your purchase was made from vapemeds.com and the product received is incorrect, damaged, or missing from the order, you may be entitled to a refund, replacement or credit if we are notified within 10 days of receipt. A return, credit or exchange will not be reviewed if contact isn’t received within 10 days from when the order was delivered.

Please note that when you contact us, you will need to provide a photo of the packing slip, product, and the box it was shipped in showing the shipping label. Once our customer service team receives your inquiry, your inquiry will be processed typically within 5 business days.

VAPEMEDS® retains the right to deny any refunds/credits for any reason. We also reserve the right to deny service or sales to any person(s), business, or entity for any reason.

While VAPEMEDS® stands behind the quality of our consumable products, the effectiveness of a product is not a valid reason for a refund or credit, as cannabinoids and psychoactive products affect everyone differently.