Return & Refund Policy

At VapeMeds Shop, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return, items must be:

• Unworn, unused, and unwashed

• In their original condition

• Returned with original tags and packaging, when applicable

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Clearance or final sale items

• Gift cards

• Personalized or custom-made products

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue, and we'll make it right as quickly as possible.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Exchanges

If you need a different size or color, please contact us. We'll do our best to accommodate exchanges based on product availability.

Contact Us

For return requests or questions, please contact our support team through our Contact page or email us with your order number and details.

Thank you for supporting VapeMeds Shop!